
Sprint customers, we’re coming up on that time of year where your carrier of choice likes to increase some of the fees on your account, allowing you to cancel your service without encouraging an early termination fee (ETF). They did it back in 2008, at the beginning of this year, and it looks like they’re going to be doing the same next year. PhoneNews is reporting that Sprint customers are starting to see a notice on their bill explaining that the company will be increasing its Regulatory Charge to $0.40/line, and will be assessing an additional $4.99 fee on accounts with spending limits.
Here’s how it works: the increase of the Regulatory Fee and the addition of the $4.99 (see a breakdown of Sprint’s fees here) both constitute what is known as a "materially adverse change of contract", and per Sprint’s Terms & Conditions, that change of contract allows for the cancellation of one’s contract without incurring an ETF:
If a change we make to the Agreement is material and has a material adverse effect on Services under your Term Commitment, you may terminate each line of Service materially affected without incurring an Early Termination Fee only if you: (a) call us within 30 days after the effective date of the change; and (b) specifically advise us that you wish to cancel Services because of a material change to the Agreement that we have made. If you do not cancel Service within 30 days of the change, an Early Termination Fee will apply if you terminate Services before the end of any applicable Term Commitment.
The crucial part to using this clause is calling Sprint within 30 days after the effective date of the change (the date it begins to actually affect your bill), and specifically advising them that you wish the cancel services because of the material change to the Agreement.
While some are reporting that Sprint has allowed them to go month-to-month after invoking that clause in the T&C, be warned that there are no guarantees that everyone will get those same results and your mileage may vary. So no promises from us, but if you’re itching to get away from Sprint, this may be your shot.
Thanks to mikesm for the tip!
